We Run It.
You Own It.
Post-deployment monitoring, SLA management, and continuous optimisation — so your enterprise AI agents keep improving without consuming your engineering team.
Book a Discovery CallWhat's Included
Everything Your Agent Needs in Production
24/7 Agent Monitoring
Real-time observability across all agent sessions, latency, error rates, and deflection metrics — with instant alerting.
SLA Management
Agreed uptime and response-time SLAs with monthly reporting. We own the on-call rotation so you don't have to.
Continuous Optimisation
Monthly prompt tuning, RAG pipeline updates, and knowledge base refreshes based on real production data.
Cost-Per-Query Visibility
Live cost dashboards broken down by agent, session type, and LLM call — so you always know your ROI.
Incident Response
P1 incident response within 30 minutes. Root cause analysis and post-mortem delivered within 24 hours.
Compliance Maintenance
We keep your agent deployment audit-ready — updating controls as FCA and GDPR requirements evolve.
What You Get
Keep Your Agents Running at Peak
Talk to an engineer about a managed services retainer — scoped to your agent volume and SLA requirements.
Book a Discovery Call